About Us
About Us
The Start Up
Panther RV Products began as a small family venture in 2011. While operating an RV repair shop in Vancouver, Washington, Richard and his brother Jim Sweet, decided to launch an online platform for RV parts. Richard's son, Ethan, joined the company and took over the management of the online sales operation. Shortly after, Ethan's brother Jacob joined the team after serving in the Army. They operated from the same location, combining the physical repair shop and the online business. Richard and Jim's extensive knowledge in the RV industry significantly influenced Ethan and Jacob, contributing to the growth of their online store.
Our Bumpy Road
By 2015, Richard decided to focus entirely on Panther RV Products, allowing the company to expand, leading to a move to the industrial area in Washougal, Washington. In 2016, a major website revamp, optimized for mobile use, propelled sales and opened new growth opportunities. The following years saw a series of strategic expansions, including hiring a dedicated team and moving into a larger warehouse constructed by the Port of Camas/Washougal in 2018. Despite challenges such as the COVID-19 pandemic, Panther RV Products adapted and continued to thrive.
Why We Are Different
At Panther RV Products, we strive to be more than just an eCommerce site. We work closely with vendors and manufacturers to provide the best pricing and customer experience. We purchase in bulk to offer competitive pricing and warehouse products to ensure fast shipping and hands-on product knowledge. Enhanced packaging protects products during transit, and our rigorous quality control includes recording and verifying all shipments. Assistance is our top priority; we believe in providing comprehensive information, even if it means directing customers to competitors or helping troubleshoot issues. Our commitment to building a supportive community around our business underpins our growth and service philosophy. As a company rooted in the Pacific Northwest, with two of our five owners being Veterans, we bring a sense of local pride and dedication to everything we do.
The Road Forward
Looking ahead, Panther RV Products aims to deepen its customer connections through various initiatives. We plan to expand our content creation on YouTube, providing detailed product information and tutorials. Our emphasis on superior packaging and quality control will continue to ensure customer satisfaction. By fostering strong customer relationships and continuously updating our product offerings, we aim to become the ultimate one-stop shop for the RV and Van community. We are also working on improved packaging options and eco-friendly solutions to minimize our environmental impact.