Express and Overnight orders must be placed before 12 P.M. PST, any Express or Overnight orders placed after 12 P.M. PST will be processed the next business day. Keep in mind, Express and Overnight orders will only be in transit/delivered on non-holiday business days. If you are unsure of when your express order will ship or be delivered, please call 360-844-5398 to confirm.

During the checkout process, the opportunity to select Route's 1-Click Protect services is available. This service provides not only real-time updates and notifications regarding shipping but also ensures the security of your purchase against potential damage, theft, or unforeseen circumstances such as the Bermuda Triangle. In the event of any complications with your shipment, including damage upon arrival or theft by Porch Pirates, a simple process allows you to file a claim with Route. This ensures a prompt and efficient resolution of your issue.

Orders placed over the phone require an email address so the order can be reviewed by the customer. Please review the order and notify Panther RV Products if there are any errors in the order. The order will be considered correct 2 hrs. after being submitted and processed for shipping. We do this to avoid confusion or miscommunication over the phone.

Our prices and discounted delivery offers apply to the contiguous 48 states only. We can offer shipping to Alaska, Hawaii, Puerto Rico and Canada for an additional fee. Canadian residents may be charged additional taxes if applicable. Customs and tariffs are the responsibility of the customer. While many destinations are considered US Territories, shippers consider them to be international, and higher rates still apply.

If a product is considered overised, it may have to be crated for shipment and/or ship LTL Freight. Oversized items are resticted to being shipped within the lower 48 states and my have additional handling time. Due to the time involved in preparing the shipment, it cannot be shipped via any form of express. Please be aware that transit times typically are longer for freight shipments, Panther RV Products does not guarentee any transit times for freight items. Please click the button below for more information on oversized items.

In the rare occurrence that a product is out of stock, we will notify you via telephone or email to advise you of the expected delay as well as provide you with your options. You can choose to wait for the item, select an alternative, or cancel your order. Out of stock items will be shipped as soon as they become available. If an item is on manufacturing hold and is unavailable for more than 30 days, the order will be cancelled, and you will be contacted by email. Order delivery times may be delayed due to circumstances such as credit authorization, backorders, or insufficient/inaccurate information provided during the order process. You will be contacted via phone or email should such a condition arise. Some items may require that the shipping address match the billing address on the credit card that you are using to place the order. This helps protect you from fraud because the address you enter is verified. Panther RV Products reserves the right to hold any order for a security review. If your order is effected, you will be notified within two business days.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Panther RV Products is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

The majority of products sold by Panther RV Products are warrantied within the United States, but be aware that some manufacturers do not honor warranties outside of the United States and require shipping to be paid by the customer. Panther RV Products is not responsible for any manufacturer defects and will not cover shipping cost for warranties.