Ships From Manufacturer
A few select items at Panther RV Products are shipped directly from the manufacturer. These drop-shipped products are clearly marked with an availability note in the description. This process allows us to offer a broader selection of products while keeping prices lower for our customers.
HANDLING AND TRANSIT TIMES
These orders typically take 1–3 business days to process. However, for large or complex orders, please allow up to 5 business days. Once your order is placed, we immediately contact the manufacturer to confirm stock availability. Please ensure you're available by email during this time, as we may need additional information or need to inform you of any manufacturer-related delays. At Panther RV Products, we work hard to ship orders as quickly as possible, but please note that we are not responsible for delays caused by external factors.
TRACKING INFORMATION
Tracking details will be posted as soon as we receive confirmation from the manufacturer that your order has shipped. An automatic email with the tracking information will be sent to you at that time. Please note, these emails may occasionally be filtered into your Spam or Junk folder, so be sure to check there if you don’t see it in your inbox.
EXPRESS AND OVERNIGHT SHIPPING
Express or Overnight shipping options are not guaranteed for items shipping from the manufacturer. If you select one of these options, we will contact the manufacturer to confirm availability. If expedited shipping is not possible, we’ll reach out to you by phone and email with alternative options. Please note, Express and Overnight shipments will only be in transit/delivered on non-holiday business days. If you have questions about shipping or delivery timelines for your express order, please call us at 360-844-5398 for confirmation.
SHIPPING OUTSIDE THE LOWER 48 STATES
Our prices and discounted delivery offers apply to the contiguous 48 states only. Many manufacturers do not ship internationally. Canadian residents may be charged additional taxes & fees if applicable. Customs and tariffs are the responsibility of the customer. While many destinations are considered US Territories, shippers consider them to be international, and higher rates still apply.
AVAILABILITY
In the rare occurrence that a product is out of stock, we will notify you via telephone or email to advise you of the expected delay as well as provide you with your options. You can choose to wait for the item, select an alternative, or cancel your order. Out of stock items will be shipped as soon as they become available. If an item is on manufacturing hold and is unavailable for more than 30 days, the order will be cancelled, and you will be contacted by email. Order delivery times may be delayed due to circumstances such as credit authorization, backorders, or insufficient/inaccurate information provided during the order process. You will be contacted via phone or email should such a condition arise. Some items may require that the shipping address match the billing address on the credit card that you are using to place the order. This helps protect you from fraud because the address you enter is verified. Panther RV Products reserves the right to hold any order for a security review. If your order is effected, you will be notified within two business days.